Terms and Conditions
Welcome to Trafalgar Furniture, your trusted furniture retailer in Leicester, UK. By shopping with us, you agree to abide by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Information
These Terms and Conditions apply to all products and services offered through our website, and by using our website or making a purchase, you confirm your agreement to these terms. The site is owned and operated by [Your Furniture Store Name] ("we," "us," or "our").
2. Products and Pricing
- We strive to ensure all product descriptions, images, and pricing information are accurate. However, there may be occasional discrepancies or errors.
- Prices are quoted in GBP (£) and include VAT unless stated otherwise.
- We reserve the right to change product prices without prior notice. However, any price changes will not affect orders already placed.
3. Ordering Process
- By placing an order with us, you are making an offer to purchase goods, which we may accept or reject.
- Orders are subject to product availability and credit card verification.
- Once your order is confirmed, we will send you an order acknowledgment email. This is not an acceptance of the order but a confirmation that we have received it.
4. Payment
- We accept all major credit and debit cards, PayPal, and other payment methods as specified on our website.
- Payment will be processed at the time of purchase. If payment is declined, your order may be canceled.
5. Shipping and Delivery
- Delivery costs will be calculated during checkout based on your location.
- We aim to dispatch orders within [specified time] working days; however, delays may occur during busy periods or due to unforeseen circumstances.
- Delivery times are estimates and may vary based on location.
- We do not deliver to locations outside of the UK unless otherwise specified.
6. Returns and Refunds
- You have 14 days from receiving your order to cancel or return the goods, subject to our return policy.
- All returned items must be in original condition, unused, and in their original packaging.
- Some products, such as custom-made items, are exempt from returns.
- If your product is damaged or faulty, please notify us within 48 hours of receiving the item for a replacement or refund.
7. Product Availability
- We aim to ensure all products are in stock and available for purchase. However, in rare cases, stock may be limited, and we will notify you if an item is unavailable after your order is placed.
8. Intellectual Property
- All content on this website, including text, images, logos, and product designs, is the intellectual property of [Your Furniture Store Name] and is protected by copyright laws.
- You may not copy, reproduce, or distribute any part of the site without our prior consent.
9. Limitation of Liability
- We will not be liable for any loss or damage arising from the use of our website, including indirect or consequential losses.
- Our liability will be limited to the value of the goods purchased.
10. Privacy and Data Protection
- We take the protection of your personal data seriously. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy.
11. Changes to Terms
- We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of our website following any changes signifies your acceptance of the revised terms.
12. Governing Law
- These Terms and Conditions are governed by the laws of England and Wales.
- Any disputes will be subject to the exclusive jurisdiction of the courts in Leicester, UK.
13. Contact Us
If you have any questions regarding our Terms and Conditions, please contact our customer service team at [Your contact email or phone number].